Account & Billing FAQ
I’d like to cancel one or more Sparklight Business services, who do I call?
Q:
I’d like to cancel one or more Sparklight Business services, who do I call?
A:
Call Sparklight Business Retention & Loyalty team at (877) 570-0500.
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Related FAQs
I’d like to add a new service to my account. Who do I call?
Contact Business Sales at (877) 570-0500.
Read MoreCan I convert my residential account to a business account?
Yes, in most cases with a valid Federal Tax ID # and a business license for well-established home-based businesses. Some restrictions may apply. Please contact Business Sales Adviser at (877) 570-0500 to discuss further.
Read MoreI’m tax exempt. How do I get my account updated?
Please fax your tax exempt paperwork to 888-388-9074 or alternatively scan/email the PDF to [email protected]
Read MoreNeed a Tech to Come Out? With Service Guard, You're Covered.
When issues can’t be fixed remotely, Service Guard covers the cost of an on-site technician visit—no surprise charges, just support when you need it.
Call Today to Learn More (833) 607-3009
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Technical Support: (877) 570-0500